EVENT October 19th - 23rd  | Join Contracts 365 at the Microsoft Dynamics Community Summit in Orlando, Booth #1438!
Icon-SupportXD-hero SUPPORT XD

Extended support, extra peace of mind.

Support XD is a flexible customer support program that provides ongoing access to your Contracts 365® Customer Success Manager. It picks up where your free 90-day customer success support cycle ends—and lasts as long as you need it.

Contact Contracts 365 to see if Support XD is right for your business, and how to get started today.

Get in touch
support-xd
icon-support-xd

Support XD for
Continued Success

Contract management is a dynamic, ever-evolving function. Contracts often impact multiple aspects of your organization and, as it grows and changes, so will the way you manage contracts. New people join, departments expand, internal processes adapt to meet business demands—and new innovations, like AI, suddenly affect everything.

How it works

Support XD provides ongoing access to your Contracts 365 Customer Success Manager. Pricing starts at 8 hours per month (plus a one-hour monthly meeting), but you can purchase as many hours as you’d like—and then access your Customer Success Manager whenever you need them.

Pricing varies according to total hours purchased, and discounts apply for longer engagements. The more hours you book, the less you pay on a per-hour basis. Then, each month, your Customer Success Manager will check in to understand any new requirements you have and make a plan to deliver.

Support XD covers

  • Go-Live Support
  • Questions & Training
  • Custom Training Materials
  • Configuration Adjustments
  • Template Support
  • New Feature Implementation
“Support XD was an invaluable resource for Rieth-Riley during the initial handoff of Contracts 365 to our company’s users. However, as our needs and understanding of Contracts 365 has grown and evolved, Support XD also enables us to shift and improve without significant operational downtime.”
keegan-brennan
Keegan Brennan, Assistant General Counsel

RIETH-RILEY CONSTRUCTION

Ready to Learn More?

Contact Contracts 365 to see if Support XD is right for your business, and how to get started today.

Contact us